0 timer subscription

as of today i have a zero timer on my subscription. months ago i updated my payment and that has never been billed 7 days befor . any one ellse have this problem?

In your registrations information - Right click on the Avast tray icon > Registration information - does it show more than one registration.

You could try this:
Refunds, cancellations, billing, payment or license issues and click Next.
I need help with a different subscription or billing issue.

Depending on your location you can Phone or Email - I think the email option may be best as it establishes a support ticket with your email. Give as much information that you can to help track down your payment and reissue the license if it has gone to an incorrect email address.