(Starting new topic, after pasting from New Version topic)
After updating to 2015.10.2.2214, I receive 0x800CCC90 errors from Outlook Express, whenever I attempt to connect to the Verizon Mail Server. The problem occurs every time, and I have bypassed the problem by setting OFF the Avast Active Protection Mail Shield. Obviously, turning off the Mail Shield is not a preferred solution. This problem was not occurring for previous Avast versions. Any comments for a better solution?
I am using Outlook Express 6 with Windows XP SP3. Processor is AMD Sempron, which does not support SSE2 instructions. The mail server properties use ports 25 and 110, with the SSL connection boxes NOT checked. Avast is the free edition.
The full error message is:
The server responded with an error. Account: ‘incoming.verizon.net’, Server: ‘incoming.verizon.net’, Protocol: POP3, Server Response: ‘-ERR Cannot establish SSL with POP server 206.46.232.10:995, SSL_connect error 1:error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure’, Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
I’m having the same problem with Outlook 2003 since updating Avast to 2015.10.2.2214. My email error is as follows:
Receiving’ reported error (0x800CCC0F) : ‘The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP). The server responded: -ERR Cannot establish SSL with POP server .*..., SSL_connect error 1:error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure’
The only way I’m able to receive email is to temporarily turn off Avast’s Mail Shield.
Outlook does not load the mails, followed by an error…
Cannot establish TLS with IMAP server , SSL_connect error 1:error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure Protokoll: IMAP Server: *** Anschluss: *** Fehlercode: 0x800CCCD9
Only resolve: Switching off “MailSchutz”
Don’t tell me that reinstall or losing the “Mailschutz” are the only options to this problem.
That really keeps me hesitant to upgrade to the paid version…
First you can try what Eddy just posted above this post.
You can also try a “repair” function in Outlook for each account. (File > Account Settings > select an account to repair > click “Repair”. (note it’s difficult to respond exactly because you haven’t provided your version of Outlook)
Another thing you can look into is something posted recently on this board by Leo40 (SEE BELOW) you’ll find in this thread LINK: My mail.com email accounts fail which of course you can check out the entire topic (this may apply to you but then it depends upon what Avast version your using possibly which you have also not provided)
If all else fails you can do the following (depending upon your version of Outlook):
Go to Outlook > File > Options > Add-Ins
Find “avast! Addin” and Select > Manage: drop down box, Select Disabled Items > Click Go
This should allow the Mail Shield to be turned on and likely avoid the email errors your encountering but I’m not certain your emails would be scanned by Avast any longer however.
So if this is what you have to do to fix your problem after trying everything else and if this helps then you can submit a ticket here: https://support.avast.com/Tickets/Submit (which would be helpful for Avast to look into as why the Avast add-in is not working properly in your case)
The errors described in this topic appear similar to yours.
Specifically look at this post entered by Leo40 (SEE BELOW):
If you do not see a list of accounts that “Avast has scanned in the past” below the ‘Export Certificate’ button in the image below (the list does not show in this image) then this does not presumably apply to your problem. The list is not there because my Avast does not have this problem, if you do see the list and do what Leo40 describes above this list will disappear and your Avast will look like mine which is what is illustrated in this image attached below.
