system
1
Dear Forum,
I have been using avast anti-virus free for a number of years, but now I have a problem
I am using a netbook, Lenovo, windows 7, Intel celeron cpu1005m, 1.90Ghz, upgraded to 6Gb ram (from 2Gb). I am using the netbook temporarily whilst my laptop is having the battery replaced. I have had to send it away and the shop says it could take a month.
I have just got back from the shop, and I found that the cpu was running at 100%. On investigating the processes I discovered it was the avast service. Then I found that if I switched off the web shield CPU usage was mostly fine - have to not open too many tabs on google chrome.
Before I went to have the ram upgrade the netbook was slow but normal cpu usage.
I am not happy about not having the web shield.
Does anyone have any suggestions?
Hope you are keeping well,
All the Best,
BillZ
system
3
Dear Asyn,
Avast Free anti-virus
Program 2014.9.0.2016
Defs 140322-0
Windows 64 bit
I live in Thailand and I bought the machine with pre-installed software including ESET anti-virus in Thai. I think I have got rid of it all.
Hope you are keeping well,
All the Best,
BillZ
system
4
Download the ESET Uninstaller,and run it in safe mode.You may have remnants leftover from eset.
Asyn
5
First, be sure to get rid of all remnants of your prior installed AVs.
→ http://www.avast.com/faq.php?article=AVKB11
Then:
- Download avast! Free Antivirus: http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
- Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions…!!)
- Reinstall avast! with the downloaded installer from point 1.
- Reboot.
system
6
Thanks Marc and Asyn, it worked.
I deleted ESET via safe mode, I had used the uninstaller but not in safe mode.
I still had a problem with avast, but I had tried uninstalling but not properly.
I uninstalled in safe mode and then reinstalled and it is working fine.
Thanks for all your help.
Hope you are keeping well,
All the Best,
BillZ
