Folks,
After the latest program update, AVAST free version keeps popping up a message that it needs the system to restart every day. I do the reboot everything comes back up fine and the next day, the same message box comes up again.
Secondly, after this reboot, I cannot pull in any mail using Outlook unless I turn mail scanning off (and then AVAST is unhappy since I don’t have full protection on).
Any ideas would be appreciated.
Thanks
Jim
Avast 2016: Repair and reset Avast Antivirus > https://www.avast.com/faq.php?article=AVKB204#artTitle
I tried the repair and it seemed to go well. But 2 days later, it is prompting me that Avast needs to restart again.
UGH
Any other ideas? Any log files to look for?
thanks
Jim
see here >> https://forum.avast.com/index.php?topic=53253.0
Scroll down to second picture … Farbar Reccovery Scan Tool … run as instructed and attach the two diagnostic logs
See below the box you write in … Attachments and other options
Ok …here are the two files…
Thank you for your assistance…
AV: avast! Antivirus (Enabled - Out of date) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Norton Internet Security (Disabled) {825036E0-9F94-4752-8789-8B92454AF49B}
Remove Norton using their tool and then see if that helps
https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
Sorry it took a while (I was away) but I’ve now uninstalled all the Norton stuff. I’ll monitor to see if Avast prompts to reboot again.
Thanks … i’ll respond back either way.
OK … I took all the Norton stuff off, it still wanted a reboot, so I did another repair, and that portion seems to be OK
The latest is that outlook doesn’t want to pull in the e-mail. After a couple of tries, outlook prompted that the Avast plugin was not working, and did I want to start outlook without it. I answered yes, and now outlook is happy again.
We’ll see if anything else pops up.
Thanks for the help.
everything was working fine for a week or so, now back to the original 2 issues. email wont come in without turning off email scanning and avast keeps wanting to reboot the machine. UGH