2 postives after boot scan but cant do anything with them

after running a boot scan it found two pups “PUP:win32:PUP-gen[PUP]” and “win32:relevant-K PUP”
They could not be deleted, moved to chest or repaired. The error messages are as follows. Move to chest “Error: The operation is not supported for this type of archive. (42111)” and delete has the same message. Repair gives the message "Error: The file was not repaired. (42060). The “Severity” rating is given as low.

the complete paths are:
c:\windows\installer\2206648.msiI>binary.rkinstaller.exe infected with “win32:relevant-K PUP”
c:\windows\installer\2206648.msiI>binary.resutlurlwd2.exe infected with “PUP:win32:PUP-gen[PUP]”

please tell me what to do? these infected files only showes up after a bootscan and no other scan picks these up i dont have no viruses, i ran malware bytes program also but didnt pick these up either…
please help me thanks in advance

A PUP = potentially unwanted program
http://searchsecurity.techtarget.com/sDefinition/0,,sid14_gci1066761,00.html

RKINSTALL.EXE - Adware
http://www.prevx.com/filenames/X137785239082277795-X1/RKINSTALL.EXE.html

Probably comes with a program you have installed…maybe a toolbar

If you want to remove it, try this

Malwarebytes Anti-Malware 1.50.1 http://filehippo.com/download_malwarebytes_anti_malware/
always update the program so you have lates database before you scan
click the remove selected button to quarantine any infections found

thanks for your reply but can you help me recover/delete/repair them? somebody?

If you want to remove it, try this

Malwarebytes Anti-Malware 1.50.1 http://filehippo.com/download_malwarebytes_anti_malware/
always update the program so you have lates database before you scan
click the remove selected button to quarantine any infections found

i already scanned with this programm the quick scan and the deep scan but Mbam didnt find these files infected it says i have a clean computer

RelevantKnowledge Description

RelevantKnowledge is an online market research service that conducts surveys on topics of interest to the Internet community. Responses to these surveys are aggregated and the results help determine the content you see when you surf. RelevantKnowledge monitors your Internet surfing, by routing your Internet activities through their service and logging information about the web pages that you visit and the actions that you take, such as the purchases and transactions you make. RelevantKnowledge can only monitor the Internet behavior and activity of your configured computers.
i already scanned with this programm the quick scan and the deep scan but Mbam didnt find these files infected it says i have a clean computer
did you update before you scanned ? Latest database 5671 when posting

yes i updated before scanning thank you so far but what must i do?
sorry for my english its not my native language

as i understand from this, you should be able to uninstall this from ad/remove
http://www.bleepingcomputer.com/uninstall/1054/RelevantKnowledge.html

i removed it manually from the installer folder after i checked the signature of the .msi and it was safe to delete, thanks for the help :slight_smile: