I have avast! Home edition running on two computers: my family’s computer and my laptop. On the home computer, 6 of the 7 providers are running (I don’t use Outlook, only OE). However, on my laptop only 4 of the providers are running. The Internet Mail and Web Shield are not running, and I can’t seem to get them to start. Anyone got a solution?
One note that may be of interest:
I recently moved from college back home. At school, I had a high-speed LAN internet connection that was always on. I think that all 6 providers were running when I was at school. But now that I’m at home, I’m back to crappy 56K, and I’ve noticed that 2 providers aren’t running. Could my internet connection have something to do with it?
Can you see if the services are starting ‘manual’ and ‘automatically’ respectively?
(Start > Control Panel > Administrative tools > Services)
Or, you can try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair). You must be connected to the internet while repairing.
If this does not help, can you uninstall / boot / install / boot again?
Wow, now I feel really stupid for not figuring this out. I had the 2 services disabled (because I recently switched to avast! and had been using a different antivirus before). All I had to do was set the services to “Automatic” and the problem was solved.