2016 ver of Avast Pro / IS off-line installer required

Hi Avast team,

Sorry to inform you that I am total disappointed with your released products in 2017.
Your Avast Pro / IS ver17 makes all my PCs, which are running WinXP Pro SP3, are freezing and halt.

Once Avast Pro / IS ver17 is uninstalled, all my PCs return fine and normal condition.

If you do not post the download link to public, please inform me where I can download the offline installer of Avast Pro / IS 2016 version.
Or, am I required to request my local reseller to obtainvast Pro / IS 2016 version ?

Did you realize your product problem right now ?
Basically, what is the mainly purpose for purchasing Anti-virus SW by people ?

These few years, Avast product becomes unstable, unreliable, bulky, slow down customer’s PC… Avast seems to become another “Norton Antivirus”.

I am no idea whether these changes which are hired some Symantec management / R&D guys before. They are affecting the original avast team member

Thanks.

As has been told in other threads already, if you want a older version you will have to search for it yourself.

For safety purpose, I prefer to download it from official website as Avast web page or forum.

Besides, internet searching finds all Avast Free only.

I need Avast Pro and IS.

thanks.

Not possible as avast don’t provide older versions.

So could you help to inform Avast team send their private download link of Avast Pro / IS off-line installer 2016 via email or PM to me ?

If they don’t provide, can I request the refund ?

Thanks.

As I said, older versions are not provided by avast.

You can request it, but if you don’t do it within the 30 days money back guarantee you are very likely not entitled to get it.

Honestly, I had used Avast since their version 4.0

My licenses will be expired in end of 2017.
If Avast still goes that way and direction, I think I am most likely to give up Avast and switch to use other Antivirus company.

Besides, could anyone have keep the previous version of Avast Off-Line installer ?
Could you PM me or post the link here ?

Many thanks.

If Avast still goes that way and direction
It has been that way since version 4.

Stop asking for a old(er) version and go search for it yourself.
We are here to help people with problems and give information, not to search for them.

Are you sure ? I think that all users are clever and know what that they need.
As you said if I can find it (by Google), I am no need to spend my time on posting many posts and asking help in this forum.

My impression of Avast’s version as below:

2016 (so-so)
2015 (good)
2014 (good)
8 (good)
7 (good)
6 (good)
5 (great improvement when comparing with ver 4)
4 (fair)
17 (worst)

Besides, where can I send compliant letter to Avast ? Since, their product ver17 brings me a big trouble in my working company.
I am afraid I will loss my job >:( Because it is me, suggested to use Avast Pro since version 4. I just want to solve the problem with using ver17 with simplify way (downgrade to ver 2016).

Please do not treat us (paid-customer) as lab mouse.

Thanks.

You can contact Avast Support via this URL.
https://support.avast.com/support/tickets/new

You have to wait for a while (normally some business days, in some cases it needs more) to get a reply from Support team.
Please note sending another ticket just move you to the end of the queue.

Hi NON,

Thank you for your information. :slight_smile: