30 day trial - License will not work, code is accepted, but nothing happens.

system · 2017-09-16T23:25:46.000Z

I’ve tried this three different times today.

I go through all the steps to get the 30 day free trial, but when it comes time to insert the license, it says “Cannot insert license”. When I try to use the activation code instead, it says “Your products were activated”, but nothing is activated. Come to think of it, this is the same thing that happened when I got the free trial for the “Cleanup” service. Has anyone had this issue? And is anyone aware how to fix this?

Thanks

Eddy · 2017-09-16T23:29:45.000Z

Contact avast and let them have a look.

system · 2017-09-16T23:48:03.000Z

I’m of the understanding that if you are using the free Avast service, you are not eligible for support. Is this incorrect?

system · 2017-09-27T13:48:47.000Z

Hiya have just logged on to find help for exactly the same problem … Did you find the help to sort the problems out ?

Thanks
Sarah

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