30 Day Trial

[system]

Does the 30 Trail of Avast Premier usually install in an unsecured state?

The software is displaying that my license is not valid, and that my VPN trial is over. I’ve never “started” a VPN trial, and this is the first time I’ve used avast in a while.

I still have a current license with Kaspersky, but after the U.S. Government purging all Kaspersky software due to possible vulnerabilities, I figured it might be a good idea.

I’m most interested in the firewall component, but operating system keeps reporting that the avast and windows firewalls are turned off.

Is this standard behavior of the software until you buy a license?

[Asyn]

@b.still post:1

1. Does the 30 Trail of Avast Premier usually install in an unsecured state?
2. Is this standard behavior of the software until you buy a license?

1. & 2.: Nope.

• Which version of Avast Premier…?
• OS…? (32/64 Bit…? - which SP/Build…?)
• Other security related software installed…?
• Which AV(s) did you use before Avast…?

[system]

@Asyn post:2

• Which version of Avast Premier…?
• OS…? (32/64 Bit…? - which SP/Build…?)
• Other security related software installed…?
• Which AV(s) did you use before Avast…?

• The version available to download from the Avast website yesterday.
• A 64bit version of Windows 8
• Malwarebytes 3 (Full Version)
• As stated in the comment Kaspersky’s (Total Security 2017) (uninstalled/regclean/files scrubbed/then installed Avast Premier)

[Asyn]

First, be sure to get rid of all remnants of your prior installed AV(s)…!!
→ https://www.avast.com/faq.php?article=AVKB11#artTitle

Then:

1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

PS: Regarding Avast & MBAM, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/

[system]

Well thanks for the response but it feel’s generic, or like you didn’t read what was replied. At any rate,…

@Asyn post:4

First, be sure to get rid of all remnants of your prior installed AV(s)…!!
→ https://www.avast.com/faq.php?article=AVKB11#artTitle

Already done, a response was typed to your 4th initial question.

@Asyn post:4

1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

Check, did that. Offline installer was the version used. Running an online web installer on an unsecured machine is just,…stupid.

@Asyn post:4

2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)

Not applicable. As stated Kaspersky was previously used, not Avast. Moving on…

@Asyn post:4

3. Reinstall Avast with the downloaded installer from point 1.

So re-installing is the fix for the software not working correctly on the initial install?

@Asyn post:4

PS: Regarding Avast & MBAM, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/

Thanks for the heads up, but that is pretty standard procedure when you have powerful software that commercial Windows “security” software might get confused with a virus/malware.

Thanks again Asyn for responding, but if a “reinstall” is the solution for the firewall issues that won’t work. If an uninstall /reg clean/scrub is going to happen, then a different product that has a “clean slate” so to speak will be installed post clean.

Regards

[Eddy]

Did you use the Kaspersky removal tool?
Did you set exclusions for Mbam in avast and the other way around?

[bob3160]

If you installed Avast and it isn’t working properly then
doing a clean install of Avast can fix the problem.
That’s probably why Asyn posted that information.