Hi,
I have had a good search of the forums and can’t find my answer. I have a laptop running Avast 4.6 Pro running on WinXP Pro with two user accounts. When I download email on my wife’s user account in WinXP I have to sign in on my user name to confirm deletion etc in avast of an infected message to allow it to continue downloading emails on my wifes sign on. Any ideas?
Thanks,
Timmy…
Looks like you installed Avast in the wrong way.
In XP Pro you need to login as true administrator and then install Avast.
NOT as user with admin rights, but as administrator.
There is a big difference between the two.
Do you mean the ‘virus was found’ or ‘suspicious message’ window ? The former should work OK, whereas the latter will be fixed in next update.
Not sure if it was a virus or suspicious message, but it seems odd that I have to switch users to confirm delete, continue etc to free up the wife’s signon otherwise it locks untill I sign on and confirm the message. Both account are administrator accounts, I did not realise there is an Administrator account above all of those…
Timmy…
It’s not a good policy having more than one accout with adminstrationg rights in a XP system.
Anyway, if you want this, the Administrator account is usually hidden and it’s not always above the others, it’s a generic, all present, account to administrate your system.
So if I make my wife’s sign on not an administrator one, will the warning message then appear on her signon when downloading her email messages that are detected by avast?
Timmy…
Downgrading a XP account is not a good thing.
I’ll start a new one since from the beggining… I think it’s better to take some work to set the account like she wants but downgrading will carry a long heritage of the adminstrator rights…
About the detection, I see no reason for the non-administrator account to have any trouble.
Maybe the program updates will occur only in your account, as well, some changes into avast providers, but, detection will be the same.
OK thanks for all your help 
Timmy…