4 days into the virus- really need some help!

Viruses and worms
1

Hello all- I am desperately looking for help- Avast first found a rootkit on 9-15 and things have just gone from bad to worse- I contacted Avast support, but they have had sporadic generic input that doesn’t seem to have helped much (I have tried everything they have suggested).

I’ve had far more direct input on the malwarebytes web site, but I’ve been non-productive for 4 days and wanted to give the avast crowd another shot-

Here’s the thread that outlines everything I have tried (including the avast advice and all the reports I have run)- The most recent thing I did was uninstall Avast and try to install MSE, however, MSE will not install so I have no protection at this point.

http://forums.malwarebytes.org/index.php?showtopic=133799&page=1

http://forums.malwarebytes.org/index.php?showtopic=133799&page=4

Desperately awaiting any and all ideas and thanks in advance!

2

One more time logs please. ;D

Run the scans shown in this topic and attach logs please: http://forum.avast.com/index.php?topic=53253.0

When done malware removers will be notified, all used tools will be removed. :wink:

3

Here are the first four logs from the malwarebytes forum.

4

ChkDsk Log.

5

TDSS Killer part 1.

6

TDSS Killer part 2

7

TDSS Killer part3. :wink:

8

Ive notified Argus. He is online now.

Maybe he or someone else will advise you. :wink:

9

Thanks!

Yes, ignore dds-toshiba.txt for now- It’s the other computer on the network- For now the ASUS is the priority-

Trying to run rogue killer again, reaching the point where I cant keep it running long enough to generate logs-

I do have more logs in the post including rogue killer kasperian and the input regrading maxsecure (recomended by avast support)

10

Thanks so much!
Here’s the rkiller log

rkill did not keep the computer from crashing and it went to bsod while combo fix was trying to set a restore point

11

OK.

I think the malware remover will look over the thread in the Malwarebytes forum. When one arrives.

You can just wait for now and do what is shown in the Logs in assist to clean malware Thread. :wink:

12

Looks like you have something nasty on there cause it changed something in the Windows Hosts file.

13

yes, I’m suspicious that this may have been around a long, long time-

I had a PC die 1.5 years ago exactly like this- Never could find the problem-

Stored the files off (I have a lot of files) and then built a new PC-

Scanned all the files (nothing ever found) and transferred them to the new system- probably a big mistake

I think it’s been here a long long time and avast upset it when it noticed problems on 9-15

It seems clear that it is pretty smart- It crashed the MSE install and now i cant install MSE at all

14

Ok, ran rogue killer again and this time i let it do the delete and the fix shortcuts-
System still went to bsod, but here are the reports-

15

I think I figured out how I ended up running maxsecure- The first combofix url I used actually installed maxsecure.

I’m running the real combo fix now, but it did bsod after 25 lines

16

Maybe your system is so infected that Windows cannot handle this anymore cause so many system files
have been modified.

17

ok combo made it a lot farther this time-
It ran though 50 steps and started deleting stuff-
Then it said that it had found something in a system file
then it tired to read from CD and went to bsod-
will run it again

18

Steven-
Is there a way to tell if I’m really hosed? I hate to start all over again, especially knowing that I probably never killed whatever is living in my files-

Interestingly enough, the first crash was when I was running AVG- I switched to avast thinking that there is no way that 2 different packages could miss the same thing.

19

btw, I haven’t tried any system restore points- could it be worth going back and trying them or is it likely they are corrupted?

20

Its a good idea to have restore points, i had to use them several times.

But maybe they got compromised. But you can try it out.