403 - Forbidden when trying to update registration

Avast Free Antivirus / Premium Security
1

My registration is due to expire in 6 days, so I click on the register now button and I get a 403 - Forbidden. Is there a problem with the server?

Dan

2

Which version of avast are you using? Try after sometimes. I think avast upgrade their server

3

I’m using version 5, and I’m still getting the error.

4

Exact version i mean 5.0.677 or 5.1.889?

5

5.0.3.77

6

Never heard about such version ;D The last version is 5.1.889

7

That’s the version that it shows on about avast page for program version. When I check for updates it says it’s current. I’m running on XP if that matters.

8

I suggest an installation from scratch and install our latest version:

  1. Download the latest version of avast! Uninstall Utility and save it.
  2. Download the latest avast! version and save it.
  3. Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
  4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after you’ve run it.
  5. Install avast! using the setup saved on 2. Boot.
  6. Register your free copy or add the license key for Pro.
  7. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.
9

That took care of the problem.

Thanks,

Dan

10

IIRC 5.0.377 was one of the first avast 5 builds…