While I type in any application, these characters - 65’ - are randomly typed on my screen and the sys immediately turns off.
This becomes more frequent, til it is impossible to type any more than a few characters, and the sys crashes - vERy UNstable.
Btw my sys has been bugged with a cursor problem forever - despite replacement of motherboard & keyboard - that is… while typing the cursor will randomly jump and continue typing elsewhere until I am aware of this and need to correct it and return the cursor back to where I want to type.
ALL of this incredibly infuriating, especially as DELL have no answers.
Insert the USB into the sick computer and start the computer. First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here
When you reboot you will see this although yours will say windows 7. Click repair my computer
notepad and press Enter.
The notepad opens. Under File menu select Open.
Select “Computer” and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.