Hi you have a very old copy of OTL could you delete the current one and download the latest from www.itxassociates.com/OT-Tools/OTL.exe
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:OTL
[2011/12/10 01:05:41 | 000,000,000 | ---D | M] (XUL Cache) -- C:\Users\Travis\AppData\Roaming\Mozilla\Firefox\Profiles\j23u4pk5.default\extensions\{8c8abdb8-f176-47c9-b5e8-aabe3feda37f}
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O4 - HKU\S-1-5-21-678431917-1218118559-374953158-1001..\Run: [AppleVerifierUpdate] rundll32.exe "C:\ProgramData\AppleVerifierUpdate.dll",DllRegisterServer File not found
O4 - HKU\S-1-5-21-678431917-1218118559-374953158-1001..\Run: [Best Buy pc app] C:\Users\Travis\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best Buy\Best Buy pc app.appref-ms File not found
O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)
O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)
[2012/01/05 12:59:44 | 000,008,180 | -HS- | C] () -- C:\Users\Travis\AppData\Local\185eex12f105lx52h4dqo8s043728x64b8132
[2012/01/05 12:59:44 | 000,008,180 | -HS- | C] () -- C:\ProgramData\185eex12f105lx52h4dqo8s043728x64b8132
[2011/12/18 23:42:55 | 000,009,070 | -HS- | C] () -- C:\Users\Travis\AppData\Local\2e76tn3x45n781
[2011/12/18 23:42:55 | 000,009,070 | -HS- | C] () -- C:\ProgramData\2e76tn3x45n781
2011/12/15 15:50:55 | 000,009,630 | -HS- | C] () -- C:\Users\Travis\AppData\Local\786687y7c168q428n153s8xbl4s1
[2011/12/15 15:50:55 | 000,009,630 | -HS- | C] () -- C:\ProgramData\786687y7c168q428n153s8xbl4s1
[2011/12/07 05:01:24 | 000,010,094 | -HS- | C] () -- C:\Users\Travis\AppData\Local\132528d2m167y563j548p7nwh7v8
[2011/12/07 05:01:24 | 000,010,094 | -HS- | C] () -- C:\ProgramData\132528d2m167y563j548p7nwh7v8
:Files
ipconfig /flushdns /c
ipconfig /release /c
ipconfig /renew /c
:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the
Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the
Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
FINALLY
run farbar service scanner
https://dl.dropbox.com/u/73555776/FSS.GIF
Tick “All” options.
Press “Scan”.
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.