system
1
Please can someone help with removing the above malware. I’ve followed the steps set out in the ‘Logs to assist in cleaning malware’ post and have attached the various logs required.
The Avast pop-up is appearing every few minutes saying a malicious URL has been blocked. I am also either taken to random websites when searching, or get a message to say that there is a problem loading the page.
Thanks a million for any help you can offer.
Hello Rups,
is it possible to get a Screenshot of the Avast Alert? Search in Start Menu for Snipping Tool to make a Screenshot.
Malware removers will be notified by an Moderator soon but it can take some time till they arrive,
so please be patient.
You have a really nasty Infection on there so maybe it can take some time to remove that.
Rootkits are except for File Infectors one of the badest things you can get on your PC.
Pondus
3
8000032.@ & 8000064.@
this indicate a ZeroAccess rootkit infection...... also attach aswMBR log
malware removers are notified
system
4
Thanks - please find attached the Alert
Services.exe is an Windows System File, so that should not be so.
Direct download of aswMBR: http://public.avast.com/~gmerek/aswMBR.exe
For me it would take about 24 to 30 Minutes with an E-Plus Web Stick and HSDPA, i dont know why…
And why there are Index.php files being downloaded when i go through the Forum…
system
7
Hi @Rups7070
Re-run OTL.exe.
[*]Copy and paste the following text written inside of the quote box into the Custom Scans/Fixes box.
:OTL
O33 - MountPoints2\{7e91da77-f81d-11e2-8217-4c72b97d5296}\Shell - "" = AutoRun
O33 - MountPoints2\{7e91da77-f81d-11e2-8217-4c72b97d5296}\Shell\AutoRun\command - "" = F:\iStudio.exe
:files
C:\Windows\Installer\{628650c6-6317-bb37-d90f-ff57f04f21e6}
C:\windows\assembly\GAC_32\Desktop.ini
C:\windows\assembly\GAC_64\Desktop.ini
ipconfig /flushdns /c
:commands
[CREATERESTOREPOINT]
[emptytemp]
[*]Then click the Run Fix button at the top.
[*]Let the program run unhindered; it will reboot the system when it is done and open notepad with logreport. Attach here that logreport.
.
Download ComboFix from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
note: ComboFix must be downloaded to your Desktop.
Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this or this Instruction.
How to disable avast:
[*]Right-click on the avast! icon in the lower right corner of the screen and choose Open Avast! User Interface.
[*]In the window that opens on the top right corner, click Settings.
[*]In a new window that opens, choose the option Troubleshooting, Uncheck Enable avast! self-defense, and click OK.
[*]Right-click on the avast! icon in the lower right corner of the screen and select avast! shield controls .
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.
Note: Do not forget to turn on this option after the cleaning.
Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix’s window while it is running.
If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart computer once more.
When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.
system
8
Thanks for your help. I’ve done as suggested above and attach the log files from ComboFix & OTL.
Can you advise whether this has solved the issue please or whether there are further steps I need to take.
Thanks again
system
9
Open notepad and copy/paste the text present inside the code box below:
Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSC"=-
File::
c:\program files\Microsoft Security Client\msseces.exe
SecCenter::
{3F839487-C7A2-C958-E30C-E2825BA31FB5}
{84E27563-E198-C6D6-D9BC-D9F020245508}
Save this as CFScript.txt
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Close all browser windows and refering to the picture above.
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will will re-run. When finished, it will produce a log for you.
Attach the contents of the log in your next reply. (typical location: C:[b]ComboFix.txt[/b] )
system
10
Thanks again - please find latest ComboFix log attached
system
11
I’m trying to remove the remains of MSE antivirus, failed remove.
Remove ComboFix icon from your desktop and download a new ComboFix.
Run once again the same CFScrtipt.
system
12
Sorry for the delay - been away.
I’ve deleted & re-downloaded ComboFix and re-run CFScript. Please find the new log attached
THanks again for your help
system
13
Now it’s OK 8)
Please download DelFix by “Xplode” to your Desktop.
Run the tool and check the following boxes below;
[] Remove disinfection tools
[] Create registry backup
[*] Purge System Restore
Now click on “Run” button. Wait for the programme completes his work.
All the tools we used should be gone.
Tool will create and open an log report (DelFix.txt)
Note: The report will also be stored on C:\DelFix.txt
I don’t need DelFix log report.
system
14
Thanks a million for your help ;D
system
16
Rups7070
I recommended to use MCShield if you will.
You may download MCShield from one of the following links:
MyCity - Official download link
Softpedija - Mirror download link
It will prevent infection by computer via USB flash drive, mobile phone or any other memory card.
And not only will prevent infection, but it will immediately clean flash drive, memory card or external HDD.