My computer is on the newer side- had since summer 2009.

One question re: my RAM (was going to ask but wanted to stick to one issue at a time)- I noticed it says “Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:2025360/2097024K free”. I have 6 GB of physical RAM, and I don’t know if I am misreading the log (quite possible) but it might appear that I only have 4 GB? Can you confirm what you were looking at- what your impression of my total RAM was? When I check computer>properties it shows 6 GB, and when I run task manager, there are displays for all 6 GB, so hopefully I just don’t know what I’m looking at, but could you confirm?

Also, re: clean install, do I just do a full uninstall, download a fresh installer, and then run it? Are these the correct steps, and are there any other steps to take? (Sorry to ask what might be dumb questions, but I just want to make sure I do everything correctly). Also, would I need to disable malwarebytes for the uninstall?

Ah, I see two new messages since I started typing this response. Will follow ady4um’s steps, including reboots, and post back.

Thanks for such quick responses, all.