I had suspected for a while that my security scanners were compromised and today I have seen one virtual little spider appear and disappear on my desktop. I decided to see if I can get help here first, before resorting to the re-installation of the OS if the problem proves to be too complicated to identify.
describe your problem
Malware removal team may not be online before tomorrow
The virtual spider is the main thing I noticed, sorry that I cannot be more specific than that.
5us,
I have checked your logs but since you ran the scans in Safe Mode not everything shows loaded. Please rerun the FRST scans in Normal Boot mode.
We need to get a fresh scan from FRST.
[*]If you still have the Addition.txt file on your desktop, please delete it now.
[*]Right click the FRST file on your desktop and select “Run as Administrator…” (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
[*]If an update is available, the program will inform you and download the update. Allow it do this please. Otherwise, just wait for the “The tool is ready to use.” message.
[*]Please check the Addition.txt in the Option Scan section of FRST.
[*]Press the Scan button.
[*]It will produce a log called FRST.txt in the same directory the tool is run from.
[*]Please copy and paste log back here.
[*]The tool will generate will another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
Done
FIRST >>>>
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[b] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/b]
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
- Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
- Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
SECOND >>>>
AdwCleaner by Xplode
Download AdwCleaner from here or from here. Save the file to the desktop.
NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.
Close all open windows and browsers.
- [b]Vista/7/8 users:[/b] Right click the [b]AdwCleaner[/b] icon on the desktop, click [b]Run as administrator[/b] and accept the UAC prompt to run AdwCleaner.
You will see the following console:
- Click the [b]Scan[/b] button and wait for the scan to finish.
- After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: [b]Waiting for action. Please uncheck elements you don't want to remove.[/b]
- Click the [b]Clean[/b] button.
- [b]Everything checked[/b] will be deleted.
- When the program has finished cleaning a report appears.
- Once done it will ask to reboot, allow this
- On reboot a log will be produced; please attach that in your next reply. This report is also saved to [b]C:\AdwCleaner\AdwCleaner[C0].txt[/b]
Optional:
NOTE: If you see AVG Secure Search being targeted for deletion, Here’s Why and Here. You can always Reinstall it.
I will move the FRST program and the fixlist that I attached before from the download folder to the desktop.
Do I scan then fix? I am not sure on how to use the text file. Never mind I see the download.
How is your system running now?
Everything looks fine; thanks for the help dbrisendine and Pondus.
Good!! Let’s clean the removal tools off the system now that they are not needed …
Clean up of Malware Removal Tools
Now that we are through using these tools, let’s clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded.
[]Download Delfix from here to your desktop and double click it to start the program
[*]Ensure Remove disinfection tools is ticked
Also tick:
[]Activate UAC
[]Create registry backup
[]Purge system restore
[*]Reset system settings
http://i1351.photobucket.com/albums/p785/dbreeze2/just%20stuff/DelFixSelectall_zps0f04cec4.png
[*]Click Run
[*]The program will run for a few moments and then notepad will open with a log. Note: Please save this log first before rebooting your system (if asked to); DelFix does not save the log as it is trying to remove all traces of our work on your system. Please attach the log in your next reply.
You can delete any log files left on your desktop as these are no longer needed.
Delfix attached below.