A9 Installer virus on a Mac

Viruses and worms
1

Hi All,

I am a new user to Avast and also a little inexperienced using a Mac. My daughter opened a link on a google search that downloaded the A9 Installer virus onto her computer. Actually there are 5 .exe files on her desktop, so I am not sure if it has launched or not, but they are on her computer. I purchased and downloaded avast! antivirus Mac Edition Version 2.74R0 (Servicekit 1.41).

The problem that I am having is that when avast is doing a full system scan for viruses, it gets hung up and it seems to get hung up on the same file each time. I have tried to scan in Safe Mode as well and get the same problem.

Any advice/help would be appreciated.

Thanks.

2

It appears you have Antivirus 2009, a rogue AV.

I suggest you download MBAM or SuperAntiSpyware Free (On-Demand).

3

baci is using a Mac not Windows ???

4

Welcome to the forums, baci. :slight_smile:

Maybe posting this in the “avast! 4 for Linux/Unix/Mac” section of this forum will get you the results you need.

Perhaps .:Mac:. will be able to offer some help with this.

5

Thanks CharleyO, I posted over there as well.

6

I replied in the Mac section. Please use that section for Mac relates issues, this section tends to be overcrowded and its hard to find topics here.