AAVM Sub Sytem has detected an RPC error

Avast Free Antivirus / Premium Security
1

Since then On-Acces Scan is not runnning any more and show’s am Error:

“the AAVM Sub-System has detected an RPC-Error error”

My Errors in Log Viewer:

23.10.2004 11:52:18 NT-AUTORITÄT\SYSTEM 560 AAVM - initialization error: AavmStart: avworkInitialize failed, 0000A438.
23.10.2004 18:56:34 NT-AUTORITÄT\SYSTEM 528 AAVM - initialization error: Unhandled exception in AavmProviderStop, IM.
23.10.2004 18:58:06 NT-AUTORITÄT\SYSTEM 456 AAVM - initialization error: AavmStart: avworkInitialize failed, 0000A413.
24.10.2004 12:50:10 NT-AUTORITÄT\SYSTEM 444 AAVM - initialization error: AavmStart: avworkInitialize failed, 0000A438.
24.10.2004 15:30:19 NT-AUTORITÄT\SYSTEM 504 AAVM - initialization error: AavmStart: avworkInitialize failed, 0000A438.

Any solutions?

2

Upgrade to 4.5 Beta and see if the problem still excists.

3

didn’t find the download page for the 4.5 version so i reinstalled the actuall version.
Hope problems will not come again

4

How to install (and where to get) is explained in a thread here started by Vlk. :wink:

5

See http://forum.avast.com/index.php?board=11;action=display;threadid=8044

It should not. Reparing the installation generally corrects the RPC error.

6

Ok, you beat me to it Technical ;D I was just looking for the correct thread to tell him ;D

7

OK have updated to 4.5 and everything worked fine again but then again problems started:

25.10.2004 08:48:09 NT-AUTORITÄT\SYSTEM 160 AAVM - initialization error: AavmStart: avworkInitialize failed, 0000A438.
25.10.2004 08:56:34 TIXOMAN\Tixo 968 aswSplash - Program error description: 42040 = VPS-Datei wurde zerstört…
28.10.2004 13:30:23 SYSTEM 620 AAVM - initialization error: AavmStart: avworkInitialize failed, 0000A438.
28.10.2004 20:04:31 SYSTEM 576 AAVM - initialization error: AavmStart: avworkInitialize failed, 0000A438.
31.10.2004 11:02:26 SYSTEM 624 AAVM - initialization error: AavmStart: avworkInitialize failed, 0000A438.
31.10.2004 11:10:01 SYSTEM 528 AAVM - initialization error: AavmStart: avworkInitialize failed, 0000A438.

what’s the problem?
why is it running once ore twice but then problems start?

Shoult i send you any other log files?

Thanks for help.

8

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the popup window (Repair).

Do you have any other antivirus installed in your computer?
Did you have in the past? Which one?
RPC error is generally related to other antivirus present or, at least, firewall blocking. Do you use a firewall? Which one?

9

Have run the repair function on my installation but without success after reboot. :frowning:
Repair loaded some files but didn’t return a comment if repair was successful or failed.

Started repair function second times and rebooted. This time avast was activated. (Icon in tray turns around ;D) )

A curious thing is that when I click on “about Avast” in system tray under VPS-File there is an entry: “No information available: VPS-File was destroyed”

I have currently not installed any other antivirus software and had never installed another on my current system.
I use a hardware firewall/router zyxel

Which Ports should/must be open?

Greetings Bernhard

10

Update your system (automatic through Internet of download the VPS file and install it) 8)