Access denied - avast endpointprotection

Avast Business Avast Endpoint Protection
1

hi,
in the console i see all my network clients.
i try to install avast client and the result is always ‘access denied - failed 0X00005’
In the deployment task i 'm sure in the Login Accounts that it has the domain included in the username; → DOMAIN\administrateur and i wrote its password.
i’ve turn off firewall but no result.

What’s the problem ?

2

Did you put an * (asterisk) in the “Domain/Workgroup:” field?

3

yes i’ve put it but no success.
this the message i’ve found this morning :
10/23/13 22:48:07: rinstInstall begin
10/23/13 22:48:07: Init 50 60 C:\DOCUME~1\ADMINI~2.000\LOCALS~1\Temp\asw2E1B.tmp C:\Program Files\AVAST Software\Enterprise Administration\InstPkgs NULL 0
10/23/13 22:48:07: Store
10/23/13 22:48:07: Domains: DOMAIN,
10/23/13 22:48:07: Init DOMAIN\BELIN
10/23/13 22:48:07: BELIN: GetAccount
10/23/13 22:48:07: BELIN: Queueing
10/23/13 22:48:07: StartThread
10/23/13 22:48:07: Loop
10/23/13 22:48:07: SpawnThreads
10/23/13 22:48:07: BELIN: StartSetup
10/23/13 22:48:07: BELIN: Connecting
10/23/13 22:48:08: BELIN: Copying files
10/23/13 22:48:08: BELIN: Copying aswISvc.exe
10/23/13 22:48:08: BELIN: Copying Admin.ini
10/23/13 22:48:08: BELIN: aswResp.dat not present
10/23/13 22:48:08: BELIN: Copying setup.exe
10/23/13 22:48:08: BELIN: CopyFile C:\Program Files\AVAST Software\Enterprise Administration\InstPkgs\setup.exe \BELIN\C$~AVINSTL\setup.exe error 2 (Le fichier spécifié est introuvable)
10/23/13 22:48:08: BELIN: RemoveOnError
10/23/13 22:48:08: BELIN: RemoveFolder \BELIN\C$~AVINSTL
10/23/13 22:48:08: BELIN: CloseConnection
10/23/13 22:48:08: BELIN: Finished with error
10/23/13 22:48:08: TerminateAll
10/23/13 22:48:08: rinstInstall end 0

Any Idea ?