Access denied error cannot remove viruses (pictures of files included)

hey agian josh.apple2012 please see the instruction from twinhededeagle apove to run adwclener. please do run that and post the log here :slight_smile:

In the mean time this didnt work? it says “first.txt” from that foobar tool thing or what ever its called.

and why do you run FRST ?

see instructions here >> https://forum.avast.com/index.php?topic=181965.msg1286236#msg1286236

I tried 3 times and there are never any logs after reboot.

reason is because someone here mentioned it and It, i get logs with. But adwcleaner has none.

edit i did read them and followed them

is this it (attachment)

Okay, open Adwcleaner again and click Uninstall.

Done

How is the situation now?

This was the results another scan:

http://tinypic.com/r/t9jji0/9

http://tinypic.com/r/2419iso/9

This is fine.

So its all OK now?

Thank you all for the help, I appreciate it.

Just like to update that I did end up having to do a full system restore to solve this issue.