here is the update log. can some expert tell me what the problem suddenly might be?
15.11.2009 22:41:21 general: Started: 15.11.2009, 22:41:21
15.11.2009 22:41:21 general: Running setup_av_pro-547 (1351)
15.11.2009 22:41:21 system: Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
15.11.2009 22:41:21 system: Memory: 36% load. Phys:1987480/2097151K free, Page:4194303/4194303K free, Virt:2068556/2097024K free
15.11.2009 22:41:21 system: Computer WinName: XYZ
15.11.2009 22:41:21 system: Windows Net User: XYZ\X
15.11.2009 22:41:21 general: Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress
15.11.2009 22:41:21 general: DldSrc set to inet
15.11.2009 22:41:21 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
15.11.2009 22:41:21 general: Old version: 547 (1351)
15.11.2009 22:41:21 registry: Error deleting registry: Software\Alwil Software\Avast\4.0\UpdateReady (0x00000005)
15.11.2009 22:41:21 system: Using temp: C:\DOCUME~1\X\LOCALS~1\Temp_av_proI.tm~a02652 (21205M free)
15.11.2009 22:41:21 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
15.11.2009 22:41:21 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1351;p)
15.11.2009 22:41:21 system: Computer DnsName: XYZ
15.11.2009 22:41:21 system: Computer Ip Addr: X.X.X.X
15.11.2009 22:41:21 system: Installed in: C:\Program Files\Alwil Software\Avast4 (21205M free)
15.11.2009 22:41:22 internet: SYNCER: Type: use IE settings
15.11.2009 22:41:22 internet: SYNCER: Auth: another authentication, use WinInet
15.11.2009 22:41:22 package: Part prg_av_pro-547 is installed
15.11.2009 22:41:22 package: Part vps-9111401 is installed
15.11.2009 22:41:22 package: Part news-52 is installed
15.11.2009 22:41:22 package: Part setup_av_pro-547 is installed
15.11.2009 22:41:22 package: Part jrog-193 is installed
15.11.2009 22:41:22 general: Old version: 547 (1351)
15.11.2009 22:41:22 general: GUID: c3782891-2314-459d-aac8-1fff6f4f6911
15.11.2009 22:41:24 general: Server definition(s) loaded for ‘main’: 297 (maintenance:0)
15.11.2009 22:41:24 general: SelectCurrent: selected server ‘Download511 AVAST Server’ from ‘main’
15.11.2009 22:41:24 internet: SYNCER: Type: use IE settings
15.11.2009 22:41:24 internet: SYNCER: Auth: another authentication, use WinInet
15.11.2009 22:41:24 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
15.11.2009 22:41:24 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
15.11.2009 22:41:24 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
15.11.2009 22:41:24 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
15.11.2009 22:41:24 general: progress thread start
15.11.2009 22:41:25 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1351;f)
15.11.2009 22:41:26 internet: Used server: http://download511.avast.com/iavs4x
15.11.2009 22:41:26 package: Download servers.def, servers.def.vpu failed with error 0x00000005.
15.11.2009 22:41:27 internet: Used server: http://download511.avast.com/iavs4x
15.11.2009 22:41:29 general: Server definition(s) loaded for ‘main’: 297 (maintenance:0)
15.11.2009 22:41:29 general: SelectCurrent: selected server ‘Download790 AVAST Server’ from ‘main’
15.11.2009 22:41:29 internet: SYNCER: Type: use IE settings
15.11.2009 22:41:29 internet: SYNCER: Auth: another authentication, use WinInet
15.11.2009 22:41:30 internet: Used server: http://download790.avast.com/iavs4x
15.11.2009 22:41:30 package: LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
15.11.2009 22:41:30 package: LoadPartInfo: jrog = jrog-1de returned 00000000
15.11.2009 22:41:30 package: LoadPartInfo: news = news-52 returned 00000000
15.11.2009 22:41:30 package: LoadPartInfo: program = prg_av_pro-54c returned 00000000
15.11.2009 22:41:30 package: LoadPartInfo: setup = setup_av_pro-54c returned 00000000
15.11.2009 22:41:30 package: LoadPartInfo: vps = vps-9111500 returned 00000000
15.11.2009 22:41:30 package: LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu ended with 00000000
15.11.2009 22:41:30 internet: Used server: http://download790.avast.com/iavs4x
15.11.2009 22:41:30 file: GetFileWithRetry: part-vps-9111500.vpu downloaded and verified
15.11.2009 22:41:30 file: GetNewerSizedFile:compatCopyFile failed: C:\DOCUME~1\X\LOCALS~1\Temp_av_proI.tm~a02652\onefile, C:\Program Files\Alwil Software\Avast4\Setup\part-vps-9111500.vpu, error: 0x00000005
15.11.2009 22:41:30 package: LoadAllDefs failed 0x00000005
15.11.2009 22:41:30 general: Err:Access is denied