Why do ask for help and refuse to follow instructions? >:(
I had the malwarebites on the computer ran the scan and no viruses etc. Then I tried to download on this computer the tools and could not do so
Had a haunch and went with it
Before you jump and attack, ask if I tried.
You assume that I did not follow instructions, but you were wrong. I attempted to download but to no avail
This makes us all look bad.
We assume a thing and are wrong.
God bless you.
FYI you should have said did you try these tools first. I would say I tried but struggled through the download process.
Some people are experts in this process and others are not.
Those that are not should be treated with respect and not disrespect.
When you try to download FRST what error do you get ?
What firewall do you have on the computer that cannot connect
I have not unistalled the program yet. I need someone who can do this for me.
I thought that there was a different way to go about doing this.
OK could you do the following on the poorly computer for me
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
[*]Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
[*]Select additions at the bottom
[*]Press Scan button.
https://dl.dropboxusercontent.com/u/73555776/frst.JPG
[*]It will produce a log called FRST.txt in the same directory the tool is run from.
[*]Please attach both logs generated.
How do I transfer this file from this computer to the one that is not working
The problem is for me to figure out to get the file onto the other computer.
If there is something that I need to purchase I will do that tomorrow.
Do you have a USB drive that you could use ?
Also if Avast is installed on the poorly computer then try the following :
Right click the Avast orange icon near the clock and select shield control
Select disable for 10 minutes and see if you can access the net
I got through and downloaded the Fabar and it is scanning now
I ran the scan and the scan stopped in the middle due an error. I am running the scan again
Then I tried to download on this computer the tools and could not do soOk, so you have two systems with problems, not just one.
How do I transfer this file from this computer to the one that is not workingSee, you are not listening. I already told you how you can do it.
If there is something that I need to purchase I will do that tomorrow.No, all tools we told you to use are free and the same goes for our help.
Were you able to download after temporarily disabling the shields
Here are the results
The results
Eddy as an Evangelist you should know the difference between understanding and listening.
Some people do not understand - Pastors, preachers, evangelists should know the difference in order for the congregation to better understand the sermon.
A preacher knows this.
So, Eddy are you asking for an offering - tithes/offerings
I feel this may be Avast being blocked by old firewall rules.
There should be another log called addition,tx could you attach that
also can you confirm that the log is from the poorly machine
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: URLSearchHook: HKU\S-1-5-21-1644491937-515967899-839522115-1003 - (No Name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - No File BHO: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> No File Toolbar: HKLM - iYogiPMToolbar - {CF729B85-4F13-45E7-A1EF-75A32EDBD532} - No File Toolbar: HKLM - No Name - {97ab88ef-346b-4179-a0b1-7445896547a5} - No File Toolbar: HKU\S-1-5-21-1644491937-515967899-839522115-1003 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File S3 scan; C:\Program Files\iYogi\TechGenie\scan.dll [X] <==== ATTENTION 2015-07-03 16:38 - 2015-07-03 16:38 - 00000000 ____D C:\Documents and Settings\LocalService\Application Data\gnupg 2014-10-06 19:58 - 2014-10-06 19:58 - 10395072 _____ (Webroot Software, Inc.) C:\Program Files\Common Files\wruninstall.exe C:\Documents and Settings\Admin\repl.dat Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f CMD: netsh advfirewall reset CMD: netsh advfirewall set allprofiles state ON CMD: ipconfig /flushdns CMD: netsh winsock reset catalog CMD: netsh int ip reset c:\resetlog.txt CMD: ipconfig /release CMD: ipconfig /renew CMD: netsh int ipv4 reset CMD: netsh int ipv6 reset RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
The logs were from the bad computer, the one I am typing on I have a few minutes left.
