Accidentally deleted license?

Hi,

After reinstalling my avast I was attempting to recover the pro version I had paid for. I was on my account and deleted the device with the pro antivirus from my account (it was the exact same PC as the one I was trying to install it on). When I went to the page https://www.avast.com/en-gb/resend-license-paid.php it told me that I didn’t have a license associated with my account.

Have I deleted my license? Can it be recovered?

Welcome to the forum. :slight_smile:
File a support ticket:
http://support.avast.com/support/tickets/new

Before submitting a ticket, have a look at http://my.avast.com

Hi, thanks for the replies.

I looked on my.avast.com earlier, on there it told me I had a pro license associated with my computer along with a free antivirus associated with a PC of the same name. This was all at the same time as the resend license automated reply was telling me that there was no license associated with my email.

I removed the device from my account, thinking that it would free up the license but now I’ve got no record of the license either!