Accidentally Purchased Avast VPN; demanding a refund

system · 2017-09-20T16:04:05.000Z

I updated my credit card details with the Avast site because it was expired and I was about to renew my Avast anti-virus.

Instead of my anti-virus renewing, the Avast site sold me “Avast VPN”. (I had downloaded the license key thinking it was anti-virus.)

I did not want Avast VPN. I do not need Avast VPN. I want and demand a refund.

The Avast website does not seem to tell me how to request one, or give me a real person to talk to (that does not involve a premium charge).

Someone please tell me how to get a refund. If I do not get a refund, I will walk away from Avast and not renew any of the services I have with you.

Asyn · 2017-09-20T16:27:03.000Z

→ https://www.avast.com/faq.php?article=AVKB24#artTitle (Orders and Renewals)

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