My license is about to expire. I’ve had avast (paid, not free) for many years.
I went to newegg.com and purchased a new license (Avast Internet Security).
They sent me a product code. But how do I get it added to avast?
When I go to “My licences”, there’s the old license, and “Need to add a license using an activation code?” … when I enter the code in Enter Activation Code, it says there was an error. I think that’s the wrong place cause it’s a NEW license.
But I don’t see any way to enter the new license… It’s the 3-PC, 1 year avast internet security license.
After I submitted this question I noticed some other people having the same issue.
Avast replied to one with a link saying they are working on a fix and in the meantime to install an older version, activate it, then update to the newer one.
My old license is still valid (until June 1st), so I guess I can wait. I assume they will fix this in the next 2 weeks.
So thanks everyone.
Dave
p.s. and someone just posted a link to said work around… I think
my customers are saying the issue still occurs, mainly in Permier, but sometimes in IS as well, did something changed as many of those which were waiting could start using it