I tried to purchase a SecureLine license through the app of my Macbook but it wasn’t working, it just sat there with a loading wheel going nowhere. So I decided that I would try and just purchase it online, I clicked on the PC/Laptop option, not realising that this was purely for Windows machines. I completed the purchase and am now wondering have I just lost my money and ended up with a useless license or is there anyway I can go about either getting a refund or switching it to a Mac license.
Hello,
we really regret that the in-app purchase didn’t work and we would like to investigate more about that. Could you please tell us, what is the language and region you have set in System Preferences - Language & region settings?
Regarding the refund, you can either contact our support, or there should be a link in an email sent to you after the purchase.