Since i downloaded the most recent (8th Feb) adaware update, which was reluctant initially to download, my computer became more and more reluctant to link to my ADSl provider and froze altogether yesterday.
At first I didn’t put it down to the adaware and after several hours of trying other things disabled it and now my computer is restored, but I now have no adaware.
Has anyone else encountered this problem and because i’d like my adaware back has anyone any thoughts/solutions? Thanks in advance.
Well as an interim measure and to give a broader detection base you could install Spybot Search and Destroy and also Spywareblaster Don’t install this until you are clean.
I have been a little tardy in this I missed the 8th update and whilst replying to you have downloaded it (dial-up) with no problems.
Did AdAware detect anything in the scan after you downloaded the update ?
If so check the quarantine area and see if you can’t restore it. However, it may be something totally unrelated to AdAware because uninstalling AdAware wouldn’t have restored any deletion and I can’t see how it would effect your adsl connection.
What you could do for a second opinion is download spyaudit, and run that on your computer. You have a good indication of a clean system there. Get it from here: http://www.spyware.lt/webroot-spyaudit.html
Your welcome, you could run a registry cleaner to ensure any remnants of AdAware are completely removed, download the latest version and do a clean install and see if you can still use it.
Just to say many thanks for all your help and responses, after four days of frustration and worry (I use the internet for work) my ISP has finally admitted the fault was at their end! >:(
Reloaded adaware.
Well frustrating yes, but hopefully along the way you have learned some things.
Now that you ISP has admitted it was their fault, you might want to check and see if they have a system status section in their on-line support (if they even have that) and see if the issue was reported. If so it would be a good port of cal if anything like this happens again.
Any time in the future you have a question about
Ad-Aware, it would be best to ask the Experts on the
forums at www.landzdown.com ; this forum is staffed by
ALL the Experts who used to advise on the now-defunct
Lavasoft Ad-Aware Support forums .