I cant open added new device on my account, I get error message:
WE ARE SORRY, BUT DETAILED INFORMATION FOR DEVICE SM-J510FN IS CURRENTLY NOT AVAILABLE.
Could be that I am using same type of device all ready in my account but it have different serial and emai nubers.
ncel76
2
Have you solved? I receive the same message from yesterday. Someone can help me?
Eddy
3
Are you using the paid version of AMS or the old (free) AT version ?
I was in the beta tester and used that version of avast security. Previously I got lifetime license for my devices but after some time avast changed it and now want pay for license. This is not fair from avast, because I made more then 78+ recommendation for internet security products and even more for mobile security. It is time to look for another replacement for avast products probably.
Eddy
6
Well, there is likely the problem.
The free version is history and things (might) not be working anymore.
ncel76
7
Are you sure of this? Without a notice?
It has already happened to me at other times and the customer service told me that the problem was
an interruption of the Anti-Theft service then restored regularly and fixed.
system
8
Same -We are sorry, but detailed information for device… not available- problem here… Anybody has a solution? Does Avast care at all? If I need to subscribe something… what? There is no paid anti theft option…
Asyn
9
