Additional Protection

Hi! I have the latest version of Avast! Free on a Windows 7 x64 laptop and I don’t have Browser Protection and Remote Asistence under Additional Protection. Why is that so, where can I set this? Thank you!

http://shrani.si/f/2T/s7/4ZuqXzRR/untitled.jpg

Interesting, have you rebooted after the program update ?

If so try an avast Repair.

Could it be because it is the FREE version?

Looking better I just answered my own question : NO as remote should be there on the free version. Damn I thought I solved it :frowning:

No.

For what it is worth

I have found that when features are missing from an application especially after an upgrade it could be do to a corrupted install.

I rebooted and now rebooted again - to no avail. Is there really no other way but the Avast Repair? I will have to spend half an hour setting all my custom settings again…

Repair doesn’t cull your custom settings (certainly not for me) despite what it says. Not to mention you can export your settings anyway and import them should it be necessary as some point in time.

Check the avastUI, Settings, Maintenance, section, Settings Backup.

Thank you, David.

I tried the repair and the problem was still there. Then I exported the settings, uninstalled the Avast program, installed it from an executable file off the Avast site, imported the settings and - the problem is gone. :slight_smile:

I don’t know why this happened, any ideas? I had problems with Avast program update for the last three program updates or so.

Another thing: when I downloaded an Avast Free executable (installer) from the Avast site it came in my native language and then I installed the English language pack (as I prefer to have Avast in English). Is there a way to instantly download an English installer instead of the native-language one?

No, as the installer is multilingual. :wink:

You’re welcome.

Its weird that you have had it on the last three updates, I haven’t had any problem with the updates (like yours) one either of my systems over that time.

I gust wonder if you have any security based application (firewall, anti-spyware, registry protection, etc.) that might interfere with the update.

I didn’t see the option in which language I would like to use Avast when I was installing it.

All I use is in my signature. There was some Sandboxie interference but not this time I think. Anyway, it all seems fine now.

You’ve to run a custom install.