Heres the log

OK lets now see if this works

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:Commands
[CREATERESTOREPOINT]

:Reg 
[HKCU\Software\Microsoft\Windows\CurrentVersion\Run]
GoogleDriveSync=-

:Commands
[resethosts]
[emptytemp]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

It’s still there, heres the log.

OK next I will rest the network connections and flush the DNS. I will only need the log that pops up after reboot

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:Commands
[CREATERESTOREPOINT]

:Files
netsh advfirewall reset /c
netsh int ip reset c:\resetlog.txt /c
ipconfig /flushdns /c
ipconfig /release /c
ipconfig /renew /c

:Commands
[resethosts]
[emptytemp]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

It’s still there

Can you disable the xfinity toolbar in Chrome please

I deleted that awhile ago(or thought I did), it doesn’t show up when I open chrome.

OK it is still showing in chrome … again no need for the quick scan just the popup log :slight_smile:

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:Commands
[CREATERESTOREPOINT]

:Files
C:\Users\Luke\AppData\Local\Google\Chrome\User Data\Default\Extensions\hemjgdpngmhbimofcicjfhibkdbigdmb

:Commands
[resethosts]
[emptytemp]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

still getting the alert.

And it is definitely not showing in IE ? I am starting to run out of ideas so I will ask around

Yes it doesn’t show up when I open Internet Explorer or Mozilla, just chrome. OK, thanks for all the work you’ve been putting into this.

No problem, I hate not knowing :slight_smile:

For 32bit systems, please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1
Download Mirror #2

For 64bit systems, download SystemLook from here.

[*]Double-click SystemLook.exe to run it.
[*]Copy the content of the following codebox into the main textfield:

:regfind
AddLyrics

[*]Click the Look button to start the scan.
[*]When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

Doesn’t look like it found anything

Could you run Chrome in the incognito mode and let me know if the alerts continue https://support.google.com/chrome/answer/95464?hl=en-GB

Yes, if I launch chrome in incognito mode I still get the alert.

Thanks … Back to the drawing board

OK could you run OTL
In the eight boxes set to none
In the custom scan box copy/paste the following

c:*.crx /s

Press run scan … It should take no longer than a minute or two

Heres the log

Fingers crossed

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:Commands
[CREATERESTOREPOINT]

:Files
c:\Program Files\LyricsSeeker

:Commands
[resethosts]
[emptytemp]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

Got it! thank you so much, that was really bothering me. Here’s the log in case you want to see it.