Hello all, my first post, when I try to access the administration console from the local machine, I get a page cannot be displayed error. I am running this on a VM of Windows Server 2008 R2 Standard x64. To troubleshoot, I uninstalled and reinstalled the Administration console to no avail. Then I checked to see if the services were running and I found that the avast! Administration Console service was stopped. When I try to start the service, I get a notification stating;
The avast! Administration Console service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs.
The avast! Administration Console Monitor is running.
The World Wide Web Publishing Service is running.
there are many possible causes for this to happen, most of them are configuration related.
Please go to your avast admin console logs folder (typically, this will be something like "c:\ProgramData\AVAST Software\Administration Console\Logs"). Please bear in mind that ProgramData is a “hidden folder” and will not be visible by default. To enable seeing hidden folders, follow the following advice: http://windows.microsoft.com/en-us/windows-vista/show-hidden-files (you may need to search for specific settings to the version of your OS).
In the above logs folder you will see bunch of files, you are interested in the files named avast.sbc.service_XXXXX.log (where XXXXX is a numeric…). Sort these files by date and open the newest one (in a notepad or similar application). The content of the file should provide you with a hint of what is failing during the start. If you are unable to determine the cause of the failed service starts from this file, please post the content of the file (the at least the “ERROR” line and 3-5 lines before and after that).