ADNM+AMS+Client

One Russian user has a problem with ADNM.

Some computers are marked with a key, and ADNM doesn't see the clients installed on those computers. According to installation logs everything was installed correctly. What do the keys mean and what should I do to make ADNM work on these computers?

Better fits here: http://forum.avast.com/index.php?board=10.0
asyn

Let moderators move the topic if it does. But in any case an answer to the user’s question would be much appreciated.

Could anybody help with the question? Me personally, I can’t help the user because I don’t use ADNM.