ADNM Automatic Mirror Update Problem

Avast Business Avast Distributed Network Manager
1

Hello.

We have a small bussiness and we are planning to buy the Standard Suite of Avast! cause we had a very good experience with home edition previously.

We have set up ADNM with demo licence on a clean Windows 2003 Server R2 system and we have given it a static lan ip. The installation went smoothly (we used the included MSDE database) and the mirror creation was successful.

We then installed the managed client version of avast at 3 windows xp computers inputing the ADNM ip at setup. Connection was successful, they get updates from ADNM and ADNM sees the computers.

The problem we are encounting is that mirror does not update itself automatically. We have set up the correct proxy settings under Control Panel/Internet Options. If we run the mirror.exe manually, the update progresses successfully.

Can you recommend any solutions; What logs do you to see?

Thank you for your time. It is an overall excellant antivirus suite.

George

2

Hi, and welcome to the avast forums!

Please check the file \mirror\logs\mirror.log - does it contain any errors?

Also, you said the AMS is connected to the Internet via proxy? If so, what kind of proxy server is it?

Thanks
Vlk

3

Thank you for the quick response.

The proxy is ISA 2004 at port 8080 but without authentication.

Attached is the mirror log.

4

Are you sure there’s no authentication required? If so, try settings the proxy manually (instead of auto-detect).

Control Panel → Add/Remove Programs → avast! Management Tools → Change/Remove → Update → Proxy settings.

Thanks
Vlk

5

No, no authentication used.

I’ll try setting proxy manually and I’ll post the results.

Thank you.

6

Yeap, it is working now, 3 automatic updates so far were completed successfully.

I’d like to ask something else now about the license. Say, if we buy a license for 200 computers, we only insert it to ADNM and it manages to insert it to all clients, right?

Thank you for your help.

7

Yes, that’s correct.

Even though the license file is not distributed to the clients, the license is “leased” from the AMS (i.e. as far as the clients communicate with the AMS, their license is OK).