Hey everyone, first time poster here.
All of a sudden, last Thursday, my ADNM install started refusing to allow me to login from my laptop. Logging-in from the server console is fine, but not remotely.
DNS all checks out, the ADNM app finds the server and inserts it’s FQDN into the ‘Server’ box, but refuses to allow me to log-on.
Any ideas?
???
any error descriptions??
basicly you tell the doctors that your sick but not what the symptoms are 
If I had an error description to give you, I’d have given it.
All I get is the standard red-ribboned box, telling me ‘This operation returned because the timeout period expired’, and that I’m unable to login as Administrator or there’s a connection error.
DNS forward and reverse are ok, no other connection errors, no inability to ping or connect to other devices, no other network errors reported. It’s not just me, my colleague is also unable to connect, from a different laptop, from a different username etc.
UPDATE
Logging on at the server and querying the Events, I can see my and my colleague’s usernames being ‘successfully logged-on’ messages, but the server/client connection is still timing-out.
Absolutely no other network errors reported anywhere, nothing in the server event viewer…
Blinking well baffling.
:-\
Yes, it’s strange all right.
Did you ever get prompted to store the certificate when you first tried to connect?
Yes, I was, and I stored it. Since this timing-out has been happening, I’ve also removed the certificate, forcing it to store a new copy in case there was any corruption. It’s sitting in the Trusted Root, as I reply.
Looking at it though, the date runs from 18/08/2010 to 17/08/2013, which is the commence and end date of the original 400 licenses which I bought. Since then, however, I’ve bought a further 50 licences, and the date on that licence is obviously different to the date on the certificate.
Significant?
No, it’s not significant, the certificate is only for https connections for the ADNM console to the AMS server, it has no relationship with your licenses.
How about your laptop’s ADNM console version? Is it up to date? Is the one on the actual AMS server up to date?
Is the date/time correct on all machines?
Firewall preventing access?
Hiya,
Firewall disabled by GPO, dates/times within 1 minute of each other, versions 4.8.995 on laptops and server. It’s been re-installed on my laptop, but not on my colleague’s as it didn’t make any difference to mine.
I’m beginning to think this is just something very minor, and maybe so obvious I’m overlooking it…
I’ll keep you posted.
You don’t need stop your firewall, you only need a hole into it… Insert program exceptions for your local subnet in your GPO, for example:
%ProgramFiles%\Alwil Software\Management Tools\asaAdmin.exe:localsubnet:enabled:ADNM_Console
When your certificate is really OK, I can hardly find any advice… Try insert your password from clipboard (to eliminate wrong key), try button “detect servers” in login dialog…
Try to view mirror log (or other logs) from browser on your laptop (http://Your_AMS_Server_FQDN:5033/$$status$$_mirror) or see avast4.ini in ADNM folder on your laptop. ADNM need some ports 16100+ (see manual or avast4.ini for precise value) to be opened, when is blocked (on your switch and so on…) it can’t communicate…
I agree with him. I mean, if the cert’s fine, the firewalls are disabled (or just properly opened), all versions are up to date, and you’re assured that the password is correct, then well, count a lot of us stumped :-[
Well, thanks for your input, everyone.
Like I say, I guess it’s down to something really simple and obvious, and I’m looking to hard for something ‘wrong’, maybe.
I’ll post if I find a solution.
Thanks for letting us know.
The plot definitely thickens…
Completely rebuilt the Avast server box, re-installed everything from scratch, and still crapped-out, this time the ADNM said that the mirroring hadn’t initialised properly, do it again etc, did that, went there, but still wouldn’t work. No sessions being created, unable to access or create deployment packages…nothing.
Just rebuilding it all again now and it ocurs to me that the MSDE engine I’m using might not be powerful enough. We’ve got between 400-450 total machines, workstations and servers. The documentation says the MSDE should be ok for ‘several hundred’ machines. Is 450 more than several, I ask myself?
Either that or my server’s u/s and I’ll have to find a different one after Xmas.
Earthling
That’s even more strange. 450 is a bunch of machines, but if you just rebuilt it and you can’t even get the mirroring to go properly, then that shouldn’t have anything to do with the amount of clients. It hasn’t got to the point where it’s serving them yet.
What are the specs on this “Avast server box” that you’re using again?
What are the specs on this “Avast server box” that you’re using again?
And that was where the problem lay…It’s fairly old but in good nick, dual-Opterons, 4Gig, RAIDed 73(ish) Gig SCSI’s…
In good nick apart from one of the h/d’s. Previously when building and rebuilding it, I did a ‘Quick Format’, this time I did a full-format, rebuilt, re-installed, and everything’s working again perfectly now. So I strongly suspect I’ll either have to find a new box, or a new hard-drive or ditch the RAID and use just one hard drive.
Anyway, Case Closed, like I said, it was something so obvious I didn’t suspect it.
Well, I’m glad it’s working now. Doesn’t seem too bad of a system though, if that’s all you’re using it for.
I’m assuming those “older” drives are probably 10k drives, so they should be pretty fast, and it’s ample room to store the mirror, and if it has a good nic, then there shouldn’t be a big problem.
Run some performance monitors on it after you get everything setup and the clients start talking to it. Try to narrow it down to a bandwidth or a disk thrashing issue. If possible, get a Gigabit nic and connect it to a gigabit switch if it isn’t already. If you have the potential for 450 machines to be asking for definition updates at the same time, you’ll need the extra bandwidth, but I doubt all machines would be updating at the same time.
Anyway, I’m glad it’s working, and let’s all hope it stays that way.
Oh, what RAID are you running? A stripe or a mirror? A striped set would obviously be better for speed and bandwidth, but a mirror would be better if you don’t want it to go down if one of the drives fail.
If you need full redundancy, and speed, put another 2 drives in there and switch it over to RAID 10, it’s the best of both worlds.