adobe reader update is stuck

Dear people,

I have the following program. When i use my Avast premier security and i have to update any apps , the Adobe reader update always gets stuck at the end and does not get updated. How can i fix this problem. My computer is 64 bits .

Thank you for your help

Jeroen

Provide details…

Dear Asyn,

Thank you for reaching out. What kind of details do you need?

Jeroen

  • Which version/build of Avast Premium…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?

If using Avast firewall in Premier, is it set to Private (not Public)?

Dear Rocksteady,

I dont understand at what setting i should look for , do you have a screenshot or more direction where to find it?

Thank you

Jeroen

I do not have Avast Firewall myself, but you can look here:
https://support.avast.com/en-us/article/Antivirus-Firewall-FAQ/
4th item,
“How can I manage my Firewall profiles?”