Hi,

  • download, install and update SPYBOT, CWSHREDDER, Ad-AWARE and Hijackthis from:
    www.lurkhere.com & www.lavasoft.de (click english language button)

  • please start the PC in SafeMode (F8-Boot), and then

a) run a complete thorough Scan with avast & MCafee (on after the other!!); if possible set mcafee to also detect UNWANTED applications&adware.
Repair virus files, move trojan/worm/adware/spyware files to a new empty folder, or delete them
b) permently disable either mcAfee’s AV-Monitor, or avast’S ResidentShield → see program docu/help or website for info
Because having both active will result in Conflicts!!

c) scan and fix with Ad-Aware, Spybot and cwshredder (still in safeMode= TWICE

d) reboot normally

e) run onlinescanners from www.ravantivirus.com & www.trendmicro.com
for a final check

:wink: