Hi,

http://imageshack.us/a/img841/7292/thisisujrt.gif
Please download Junkware Removal Tool to your desktop.

[]Shut down your protection software now to avoid potential conflicts.
[
]Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select “Run as Administrator”.
[]The tool will open and start scanning your system.
[
]Please be patient as this can take a while to complete depending on your system’s specifications.
[]On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
[
]Post the contents of JRT.txt into your next message.

========== next ==========

Please download Farbar Recovery Scan Tool and save it to your desktop.

[color=green]Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Under Optional Scan ensure “List BCD” and “Driver MD5” are ticked.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.