system
1
The avast! Enterprise Admin console seems to crash every time I open it and gets the following error. If I reboot the server it seems to open the first time, but then continues to crash. Any ideas?
Faulting application name: adnmConsole.exe, version: 7.0.361.377, time stamp: 0x524e8810
Faulting module name: mlang.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda21
Exception code: 0xc0000005
Fault offset: 0x00001a2d
Faulting process id: 0x11d0
Faulting application start time: 0x01ced0304e16f06c
Faulting application path: C:\Program Files\AVAST Software\Enterprise Administration\adnmConsole.exe
Faulting module path: C:\Windows\system32\mlang.dll
Report Id: 8e0d1071-3c23-11e3-b4c1-000c291c9e49
system
3
Hi
I have to change my point of view on this issue - could you please send us setup.log file?
system
4
The setup.log file in this folder C:\ProgramData\AVAST Software\Avast\log ? If so, the file is over 1MB so I’m unable to attach it.
Asyn
5
Upload it here: ftp://ftp.avast.com/incoming/
Choose an unique name and post it here.
system
6
Uploaded as Paragus-Setup.log
system
7
Anything in the logs to indicate what the problem may be?
Try to register the module with: regsvr32 mlang.dll /s
system
9
It worked the first time after rebooting. After closing the console and going back in it crashed immediately.
system
10
Thanks for sharing own good ideas.
system
11
After a lot of testing I found that disabling the avast! EPSP Behavior Shield (which is installed on the server running our AEA console) allows the console to open without crashing. Tried uninstalling/reinstalling avast! EPSP, but that did not fix the problem.