I’m a reseller and for our customers we would like to start using Avast For Business (first one on this account)
However we get a licence file, and if I install the trial version(using same email as when purchased) I get redirected automatically to the shop, but not a possibility to upload the licence file.
Not sure if i get it and/or I explained wrong -I made a sale in their name - the end customer (i just manage their protection, not or own).
Then i want to setup their environment, so how do I activate their AfB?
You can't have done that as you are selling licenses and not them.
If you are (as you say) a reseller, you sell a license to your customers.
It is up to them to install things and apply the license to the software they have bought the license for (and setup things like they want).
Well, I had zero problems with EndPoint Protection activation, was straightforward so figured the cloudversion would be the same.
I did search the FAQ etc but couldn’t find anything.
I don’t mind reading/researching, but it sounds like I’m missing something so laughably simple.
My apologies; but does anybody mind pointing me in the right direction (more than the general info& faq for example)?
If any reseller is interested - No way licence file can be uploaded / cannot use trial account, press ‘Continue to Avast for Business’ button in confirmation mail to use cloud.