1

I hope that this is the right place to post this question - I’m new to this forum.

I have just completed a system recovery on an HP Media Center PC. Avast (Pro - purchased in February07 and up to date) is still showing up but when it asks for my license key and I enter it, I get “Invalid License Key” and can’t exit that until I agree that my license key is ‘invalid’, which is not the case.

Hoping someone can tell me what I’ve done wrong and how to fix the problem.

thanks

2

What is the full text of the error message (is there a more information, etc.) ?

Where did you purchase your license from, On-line at avast via, Share*it or a Reseller or another location ?
The reason I ask this is there are a number of fraudulent sites selling avast and other products.

Q: “Invalid license number”. Why? http://www.avast.com/eng/faq-invalid-license-number.html Or Insert Registration Key - Video

3

Thanks for the reply.

The message is only 'Invalid License Number!"

I purchased from Share-it via the link on the Avastl website. I purchased the download version.

4

Can you please post your license key - that is, the part before the dash.

Thanks
Vlk

5

klh1984, you could copy “400.vps” (C:\Program Files\Alwil Software\Avast4\DATA) from old installation of avast!, then install avast! again at the same directory, then puste “400.vps” in the C:\Program Files\Alwil Software\Avast4\DATA, reboot. In thise case avast! would work with old key and new virusbase.
P.S.: Vlk, I’m sorry. May be it’s not good\legal advise - don’t bun me :slight_smile:

6

When using the copy paste method, ensure that you do not copy an extra blank space.

7

Sooner or later you’ll mess your installation… maybe on next program update…