After uninstalling Avast, browsers do not work.

CraigB · 2015-05-22T16:34:48.000Z

Did you use the avastclear tool followed by a reboot when completed? if not I’d suggest you do.

Another thing I should point out is that running the Eusing registry cleaner may have corrupted your system :-\

system · 2015-05-22T16:41:41.000Z

I did everything that Avast suggested. I did everything the computer world suggested. I repeated it several times. Nothing solves. My PC connects to the network, pings, but not surfing the net. I need to disable and after enabling the network driver to function. I’m already going crazy with it.

Pondus · 2015-05-22T16:45:05.000Z

See here https://forum.avast.com/index.php?topic=53253.0
Scroll down to Farbar Recovery Scan Tool (second picture) run as instructed and attach the two diagnostic logs in your next reply here

system · 2015-05-22T16:48:46.000Z

Ok. Thanks.

system · 2015-05-22T16:55:41.000Z

Here are.

Pondus · 2015-05-22T16:57:04.000Z

Now you wait for a log expert to arrive

essexboy · 2015-05-22T17:00:37.000Z

Try this

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore: [DisableSR/DisableConfig] <===== ATTENTION FF Extension: Avast Online Security - C:\Users\Jocafe\AppData\Roaming\Mozilla\Firefox\Profiles\mt06qjx1.default\Extensions\wrc@avast.com.xpi [2015-05-22] 2015-05-18 19:23 - 2015-05-18 19:23 - 00000000 __SHD () C:\Users\Administrator\AppData\Local\EmieUserList 2015-05-18 19:23 - 2015-05-18 19:23 - 00000000 __SHD () C:\Users\Administrator\AppData\Local\EmieSiteList 2015-05-18 19:23 - 2015-05-18 19:23 - 00000000 __SHD () C:\Users\Administrator\AppData\Local\EmieBrowserModeList RemoveProxy: CMD: netsh advfirewall reset CMD: netsh advfirewall set allprofiles state ON CMD: ipconfig /flushdns CMD: netsh winsock reset catalog CMD: netsh int ip reset c:\resetlog.txt CMD: ipconfig /release CMD: ipconfig /renew CMD: netsh int ipv4 reset CMD: netsh int ipv6 reset EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

system · 2015-05-22T17:15:03.000Z

Sorry, here is the log in English.
http://www.filedropper.com/fixlogtranslated

essexboy · 2015-05-22T17:17:03.000Z

What problems if any are you experiencing now with the browsers… What errors do you get if any

system · 2015-05-22T17:24:47.000Z

After running its “Fixlist” the PC restarted. I tested the “ping” and it worked, but the browsers have not worked. Needed again disable and enable the network driver. This problem is a “hell”

essexboy · 2015-05-22T17:29:29.000Z

Was this free Avast or AIS ?

system · 2015-05-22T17:34:18.000Z

See license. I had an idea now. Will install the “OPERA” and see if it works.

system · 2015-05-22T17:46:08.000Z

The “OPERA” did not work too. The “OPERA” did not work well. Perhaps the problem might be in the windows registry.

mchain · 2015-05-22T18:08:31.000Z

If you could say you’ve run a registry cleaner prior to your issues (you don’t say you did or what vendor) might help track down your problems. Could be a necessary Windows registry entry is gone (forever).

system · 2015-05-22T18:26:00.000Z

I will re-install Avast and see if the problem disappears. I will backup the windows registry and then post here. For now thanks to everyone who helped me.

system · 2015-05-22T18:26:44.000Z

I will re-install Avast and see if the problem disappears. I will backup the windows registry and then post here. For now thanks to everyone who helped me.

essexboy · 2015-05-22T18:31:34.000Z

Hmm that is pro so there are no changes made to the network apart from webshield acting as a proxy, to the best of my knowledge no network drivers should have been installed

DavidR · 2015-05-22T19:20:41.000Z

jocapiu post:13:

See license. I had an idea now. Will install the “OPERA” and see if it works.

Now that essexboy has viewed your attached file, I would suggest that you modify that post (Modify button in the post) and remove the attachment as it is exposing an avast license and personal data.

system · 2015-05-22T19:54:33.000Z

Oh! yes.

system · 2015-05-22T20:05:29.000Z

Hello. I have reinstalled Avast Pro and the problem disappeared. How can we know what the Avast uninstall that causes the problem mentioned in this topic? (After uninstalling Avast, do not work browsers).

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