How exactly did you uninstall avast ?
S: I unstalled it the usual way, by using the Windows uninstall protocol. When I did I got the Avast uninstall protocol, including the sad face and the short survey at the end.
Any other security (related) software on the system ? (or was there)
Why didn’t you set a exclusion for that file ?
S: I did. Didn’t seem to help.
Did you send the file to avast so they could fix the (possible) false positive ?
S: The report was one that is manually filled in. Didn’t have the time nor should that have anything to do with boot up issues.
https://forum.avast.com/index.php?topic=53253.0
Scroll down to “If you cannot Boot the computer” and follow the instructions.
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S: I followed the instructions to the letter. Presssed the Esc key and set the bios to boot from the CD I had created from the link you provided. I got as far as the XP start screen before hitting the Blue Screen of Death, twice.
I have Avast on another laptop. Now I don’t don’t whether I am more afraid to keep it or to try to uninstall it.
Thanks
