Since recently, after updating avast, my operating system has stopped loading.
I tried to restore using a boot image, a bootable flash drive - without results.
I tried to boot in any safe mode - without result (under any circumstances, the Windows recovery mode is loaded).
The result of damage to my operating system is precisely the update of the avast program, because after several experiments only due to the update of avast and damage occurs.
What else I tried: restoring Windows system files. restoring the system image (helps only before updating avast), checking for system disk errors, checking equipment (such as RAM, hard / solid state drives - s.m.a.r.t. and other checks), viruses and other evil spirits (which are not there thanks to avast).
I am attaching a screenshot in which the Windows recovery mode swears at one of the files, which is the avast program driver (screenshot attached).
In general, dear support service, I ask you to pay attention to this problem, since the operating system is unrecoverable, and a new reinstallation and reinstallation of Avast breaks everything again and I ask you to give an answer to this problem, start actions to prevent this “kosyachny” problem from the side of the service avast.
Also, if there is a corresponding avast update, please notify me so that I can try to update and make sure that everything works and nothing breaks, since I work in a large organization related to teaching children and, accordingly, there are many computers running Windows 7 (at least 120 pieces) - just imagine when they all receive updates in a timely manner and “die” in an instant …
p.s. all problems started after updates from November 21-23 inclusive, 2022
try to move somewhere or delete some files in system32\drivers folder, files asw*.sys (all same files), then restart yout PC.
In my case, my Win 7 the download goes beyond the windows logo, but then the blue screen appears …
Oh yes, I was able to overcome this trouble.
In general, booting from a bootable flash drive, connecting the registry in the RegisterPE utility and searching for branches and registry values using the keywords “avast” and “asw” (you need to be very careful with this, since you need to compare with the file names in the system32\drivers asw folder *.sys - a screenshot of the list is attached) and feel free to delete it all.
Next, reboot and voila! I have a successful upload.
Well, then you can go through the proprietary avast removal utility so that there are no leftovers (safe mode also worked)
Sorry for the confusion, the migration should be stopped on the potentially problematic systems - Win7x86. This problem should not affect updated Win7x64. Of course, we respect if you prefer to wait for the fix (should be part of the next program update).
Same problem on 64-bit windows 7 professional. Not only 32-bit, i got 4 to 5 system running some on 32 bit some on 64bit same issue after updating to latest version of avast, even same issue fresh install of avast, windows never start properly after restart. Only if i install a older version it work but after its auto update same issue occurs. Please check and fix it.