system
1
Hello,
I have just upgraded and I can no longer scan my computer. I downloaded the manual for help. Regarding manual scanning it says ‘To carry out a manual scan of your computer, select the “Scan computer” tab. This will open the “Scan Now” screen as shown below.’ When I select the ‘Scan Computer’ tab, I don’t get any other screen. The interface disappears. The systray icon spins once or twice and that’s it. When I check running processes, there is nothing to indicate a scan is happening in the background.
I am running Windows XP. Thanks for any ideas to set me straight.
Pondus
2
try avast repair
ad/remove programs > avast > uninstall > repair option…wait a minute and reboot
any change?
system
3
I tried the repair as described and restarted, but no change. I uninstalled, restarted, and re-installed and that worked. I’m now able to scan!
Thank you!!!