again permissions problem after upgrade

system · 2006-08-21T07:36:54.000Z

Hello,

Around 3-4 days ago, there was a new upgrade available for Avast.
Following this, we had again, like a few weeks ago, a permission problem on the folder where Avast is installed. This was on the same computer; the conditions were:

-win2K non-english (French in my case)
-Avast not installed in default directory

Changing the permission did solve the issue.

When we reported it few weeks ago, did the issue actually got solved or not?

Thanks,

Souslik

Vlk · 2006-08-21T09:54:53.000Z

Well I hope so!
Or do you think otherwise?

system · 2006-08-21T10:27:57.000Z

Hi Vlk,

Well, the problem came back so I asked…

You don’t seem to be sure it was solved. I would suggest we monitor if other users are affected as well.

Souslik

Vlk · 2006-08-21T10:34:53.000Z

Came back? With the latest version?
Was the previous version fully removed?

system · 2006-08-21T11:12:53.000Z

yes, with latest version.

previous version was not removed: when problem happened before, we workarounded it by setting back the permissions.

Vlk · 2006-08-21T13:01:35.000Z

What about the files outside the Avast folder?

Such \windows\system32\msvr*.dll
Such \windows\system32\mfc71.dll

etc.

Have access rights for these files been corrected as well?

Thanks
Vlk

system · 2006-08-21T13:20:05.000Z

I didn’t have to touch those…so I assume they are correct.

Which permissions should I have on them?

Vlk · 2006-08-21T13:42:46.000Z

It would be best to (under Admin account) uninstall the old version, even run aswClear (http://www.avast.com/eng/avast-uninstall-utility.html) and then install the latest version again. This way, you can confirm/deny that the problem was indeed fixed in the latest version (that is, make sure that the new problem is not somehow caused by the previous version’s one).

Thanks
Vlk

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