We just went through this a few days ago. And now it’s happening again! Tried logging into World of Warcraft, and it is being listed is a virus!
This is seriously getting OLD. I shouldn’t have to temporarily disable my anti-virus whenever I log into WoW.
Fortunately the game is on downtime today until 11 am Pacific Time. Maybe someone will get this message and fix this before the game is back up and running again in a few hours.
They should be. I just woke up and turned on my computer, and Avast always seems to update the first time I turn on my computer each day. And considering it was working just fine last night, I assume when it updated this morning it broke it again.
I went ahead and double checked, and it came back as “Already up to date”.
If it helps at all, more information about the warning I’m getting:
I am having this issue too. The only times it comes up are when I try to log in to World of Warcraft.
It started about a week ago, and I went through a series of steps over a period of about 24 hours as outlined in a number of posts on the 'Net, including the ones on these forums.
This seemed to fix it, but this afternoon it came back and I am having exactly the same problem: when I log in to WoW, Avast reports a virus and WoW won’t let me proceed. The most recent report refers to this:
I have tried all the options and then re-logged in to WoW: nothing fixes the problem.
None of my checks are showing any problem: HiJackThis, S&D, MBAM, AdAware, Rooter, OTL, TFC. Only Avast seems to be having problems.
ADD: I see that there are many people having this problem. You REALLY need to fix this. I - and probably many others - are paying for Avast Pro, and we’re all certainly paying for WoW subscriptions. We are not getting our money’s worth for either. Will Avast be reimbursing us for lost time on WoW, and for ineffective virus scanning?
I am having the same problem too, I tried to report it as a false positive but it tell me File Not Packed. What do you put in the fields to write a false positive?
What would the required info be to report this as a false positive? I’ve tried several different
program names, program publishers, and program versions, but it says, “File is not packed”.
Here is a simple work around until the issue is resolved for real
Right click your Avast task bar icon.
Click avast! shields control
Click Real-Time Shield (on the left side)
Click File System Shield (on the left side)
Click Expert Settings (Button on right side)
Click Exclusions (on left side)
Click Add and add *.auth
-You may also try C:\ProgramData\Blizzard Entertainment\Battle.net* (for Vista/7) or C:\Documents and Settings\All Users\Application Data\Blizzard Entertainment\Battle.net* (for XP)