system
1
I’ve got avast! Internet Security installed on my laptop running Windows 7 Home Premium (with all the avast! updates switched on and everything up-to-date when I went to the office this morning), and today I started getting a warning symbol over the avast! icon in my system tray indicating the firewall was switched off.
When I open avast! to turn the firewall on, I get a pop-up dialogue that says “Unable to start Firewall!!”. Nothing else. No error codes or anything.
I ran a complete scan and avast! pronounced the computer clean.
I have restarted the computer four times already (twice after switching off, removing the battery and power cord and waiting an hour), but I still cannot switch the firewall on. As a temporary measure I have turned the Windows firewall back on, but am pretty unhappy having to do this.
I don’t use the laptop on my company’s network since the MIS team we have are complete morons and the whole system is a digital typhoid station or viruses, worms and malware. What few file transfers I do at work use text e-mail sent to my mobile that’s then copied and pasted into a plain text file and Bluetoothed to my laptop.
Can anyone possibly give me some pointers on how to fix this issue? I want my AIS back!
Thanks in advance.
bwob
system
2
Do you have any other firewall software installed?
First, try a repair:
- Go to Control Panel>Programs.
- Select avast! Internet Security.
- Scroll down to where it says Repair. Select it and click next.
- Reboot.
If that doesn’t work try a clean install:
- Download the latest version of AIS here
- Download the avast! Uninstall Utility here
- Reboot your PC
- Uninstall avast! in Control Panel>Programs. Reboot.
- Start up in Safe mode. Run the uninstall utiity. Reboot.
- Reinstall avast.
system
3
Just the Windows Firewall. The machine came with the Norton poo HP seems to have been coerced into adding, but I uninstalled it.
Thanks Glooby, I’ll give that a shot and pass along the results.
bwob
system
4
Glooby, I uninstalled the old version, used V6 a little bit, removed it and put in the newest V5 installer.
I am happy to report that AIS V5 is running perfectly.
Thanks for the help. I owe you a Sam Adams (or similar) if I ever make it back to the 'States.
bwob