Alarm mode 'on' - can t turn it off !

Hello Helpers,
I’ve installed Avast/Anti-theft about one month ago on my Galaxy S3. Last Sunday, I changed its glass and the ‘elecrtonic part’ glued on it, as it was broken.
Since I ve done that, the anti-theft alarm is working and i can 't use my phone…
I’ve tried to have access to “my” avast account online, but as i forgot the psw I had to ask for a ‘resend’ - it s the second time I’m reqesting this resend, but no there s still NO message (email address is ok) !
The phone tells me that a code has been send to the 1st number into the friends list but nothing has been recieved by anyone (I ve asked everyone twice :frowning: ) …
Any help will be welcome…

Thks

hi i sent your issue to our web team to find out why you dont get my.avast.com pwd.