I never worked with ‘Alerts’. When I tried, I couldn’t understand and manage.
First, my SMTP settings are correct (I can send files from Chest to Alwil for analysis).
How can I configure them?
How can I test them?
I never managed to get them to work in the home edition either. The SMTP details are correct as are all the settings.
When I tested (for information only on how it worked so I could answer and questions) I kept getting an acknowledgement do I want to send or words to that effect, which kind of defeats the purpose of the alert. I recall once that I didn’t get that message but my email wasn’t actually send but was sat in my outbox waiting to be sent. This may be to do with my email settings as I’m on dial-up and I don’t allow anything automatic like periodic check or sending of email.
So I too never managed to succeed in sending an alert email.
You’ve created the alert, but it’s still empty. You have to specify where the alert message should be sent (the SMTP configuration page contains only the data to be able to send e-mails through SMTP - but here, you have to configure the recipients e-mail address(es), for example).
So, in the first image, click “Add”, select (for example) SMTP from the popup menu that appears, and enter the e-mail address to send the warning to (yours, for example).
I’ve got it… it should work… but I do not receive any email… I’ve tested two email addresses (not blocked by spam tools).
It works for me… both as “Test”, and for real when a virus is found during the scan.
Even tried with the Screen-saver task, as your image shows… works correctly.
So, what kind of alert did you set? SMTP?
Yes, and received to ‘mail sent’ confirmations for both emails I’ve tested…
… sorry… testing webmail and it’s there…
This is a test message from avast! anti-virus.
Seems to be working. Don’t worry anymore. Thanks Igor.
I still can’t get it working in the Home version. If I set it up and use the Test button, the email gets sent and there is an avast acknowledgement that the email has been sent and I receive the email.
However, if I play with a test virus, eicar.com copying it from my exclusions folder to another one I get a virus alert. If I choose move to chest or ignore, etc. nothing gets sent nor was there anything waiting in the outbox to be sent. I would have expected an email to be sent.
Assuming that the system was unattended and a virus alert popped up there would be no interactive input so in that case should there also be an email sent and or at what point would the email be sent ?
I’m not sure that alerts (on home version) will work with Standard Shield (on-access) or just on-demand ???
It certainly doesn’t look like the Alerts work on the Home version the Test emails (This is a test message from avast! anti-virus.) get sent but neither on-access nor on-demand detections get sent.
If this doesn’t work in the Home version I have no problem with that but the Alert functionality should be greyed out in the same way any other options are that you can’t use with the home version.
Alerts should work on Home version.
Regarding the resident protection… I just tried and (in the Professional version) alerts work both when you set the alert for the “Resident Protection” task itself, and if you set in the program settings (required restart in this case, because the settings are loaded when the resident protection starts).
For the first option, you need the Enhanced User Interface, but the second option should work in Home version, too. I can ask somebody to test it in real Home version.
What type of alert did you set? SMTP?
I suppose the whole problem is in the necessity to reboot (or restart the “avast! Antivirus” service, at least).
Presumably, neither David nor Tech did that, right?
Cheers
Vlk
You’re right… I did not restart (yet).
I didn’t do a restart either, I will do that later when I’m off line and try the test again.
Well I have just tried it after a reboot and neither the on-access nor on-demand scans which detected an eicar test file resulted in an email being sent.